Please note that we cannot offer exchanges or refunds on any sale, opened or used products, or any orders placed using any discounts. Nihiraa is not responsible for damage after delivery.
Please allow one to three weeks from the day you return your package for your request to be processed. Your refund in case of damage will be processed within 7 working days from the date of receipt of return package. You will be contacted once your return is complete.
All claims for shortages or damages must be reported to customer service on the day of delivery.
Cancellation Policy
If you decide to cancel your order after making a payment, and before shipment, you can do so. Your entire order amount will be refunded to your previous mode of payment used. In case of cash on delivery, please send your account details to our registered email id, contact@nihiraa.com
Cancellations will not be accepted once the order has been shipped from our warehouse, in case the order is refused by the customer, applicable shipping and packing charges will be deducted before processing the refund.
Please note that cancellations and returns will not be applicable for any orders placed with a discount or ordered in any type of sale.
Please write to us at contact@nihiraa.com in case of any queries.